The Facilities Team at the Opera manages 91,720 square feet of interior space on 2.65 acres, including the Minnesota Opera Center, Luminary Arts Center, Parking Lot, and Opera Warehouse. Our goal is to maintain a campus that:

• Is safe and functional
• Meets or exceeds all environmental, health, safety, and security standards
• Provides an engaging and supportive environment

The following material mainly applies to the Opera Center. The Luminary and Warehouse may have different policies and practices.

For urgent issues call
612-767-0544

Updates

• Potential Monday ImpactMarch 13, 2026
  If we do indeed get double digit inches of snow on Sunday, please prepare yourself for snow removal across campus, including in the parking lot and back alley, to take place into Monday and potentially Tuesday. A high impact storm with potential for high wind, will take a while to clean up. If you arrive… Read more: Potential Monday Impact
• Changing Temps, Exterior Doors, and Building SecurityFebruary 6, 2026
  Happy Friday Everyone, Facilities would like to call to your attention that as outside temperatures fluctuate, so do our buildings’ doors and doorframes. This can cause latches and door closers to behave unexpectedly. It’s commonplace for Facilities Managers to make lots of minor adjustments to door hardware during periods of temperature shift (the so-called “shoulder… Read more: Changing Temps, Exterior Doors, and Building Security

View all updates

Issue Reporting

For highly urgent Facilities issues please call the Facilities Department at 612-767-0544. Issues qualifying as “highly urgent” include:

1. Flooding
2. Major equipment or utility service breakdown
3. Structural compromise
4. Inability to secure a building

For all other issues and requests, please submit a Facilites Request. Please be as detailed as you can; it’s especially helpful to include photos. Even if your ask isn’t exactly a request, please submit it through the Request Portal anyway!

Lastly, you may contact us at [email protected]. We’d much prefer you to submit a request through the Request portal, but an email will also be responded too.

Building access is given via a few different methods:

1. a physical (or multiple) key(s)
2. a tap card
3. access to the Avigilon Alta mobile app

The tap card and mobile app will work at any door reader throughout the building. You square “Medeco” key will allow you into the exterior front doors and exterior rear stairwell.

In addition to these means of access, you will receive an alarm code. This alarm code is for activating or deactivating the building security alarm at either the front or rear entrance to the building. If you are the to leave for the day, use the (last) CALLS procedure as a reminder of your duties to close and alarm the building.

Package Delivery

We monitor the front doorbell Monday thru Friday from 7:00am to 4:00pm with the intent of allowing deliveries into the building. If you have an important delivery coming, either ensure that you have notified the shipping company of our hours or arrange to meet the delivery driver directly. Packages will be left in the lobby for collection at your convenience. If you have a larger delivery with dock height requirements, please submit a Facilites Request with as much detail as possible, and we can arrange for delivery to the loading dock behind the building.

Guests

The Facilities department does not greet and usher guests into the building. If you have having guests come to the Opera Center, please make arrangements personally or within your department to ensure the guests have access to the building. If they are coming on a recurring basis, please submit a Facilities Request and ask for access to be arranged.

Building security is the responsibility of everyone at the Opera. Please help us keep a safe environment.

Karen Quisenberry
VP, Production

Office: Opera Center – 219A

Adam Zahller
Facilities Manager

Office: Opera Center – 110